Parallel AV TVs integrate with the major home automation and control platforms including Control4, Crestron, RTI, URC, Savant, and IP-to-IR bridges like Global Caché. If you’re specifying an in-wall or kitchen cabinet Parallel TV for a project with an existing control system, this information should help you get started.
One Command Set, Discrete by Design
Every current Parallel AV TV, across the Mirror, Sauna, Bathroom, Kitchen Cabinet, and Custom lines, uses the same IR command set and protocol. Integration is identical from model to model. Commands are discrete rather than toggled: Power ON/OFF and input selection (HDMI1, HDMI2, HDMI3, and other sources) are all independent. Scenes and macros reach the correct state reliably regardless of the TV’s current state.
A Standard Format, Not Proprietary
These commands are provided in Pronto Hex format, which Control4, Crestron, RTI, URC, and Savant all accept natively or via a straightforward import, and which Global Caché and similar IP-to-IR bridges use as their native format directly. An integrator programming a Parallel AV TV into any of these platforms is working with a standard, well-documented format, not a proprietary one that they need to learn from scratch.
Our full discrete IR integration guide covers the code reference and platform-specific setup steps in detail.
One-Way IR Control
Parallel AV TVs use one-way IR control, not a two-way IP driver. The control system can send commands, but it can’t query the TV for real-time status the way a certified IP driver would report back. In practice, that means building state logic rather than pulling a driver from a database and getting feedback for free. That’s typical for specialty TVs like ours.
Rear IR Pass-Through
On the hardware side, every current model has a rear IR pass-through jack in the connection box, alongside the HDMI, RJ45, and USB connections. That lets the control system’s IR signal land inside the enclosure instead of relying on a stick-on emitter over the front glass. This provides a clean install, and one that holds up particularly well in high-heat rooms like saunas. A front-mounted emitter is still supported as a fallback where a wired connection isn’t practical.
Running Into an Issue During Setup?
If you’re an integrator working on a project, we can provide the full discrete code reference and platform-specific setup notes for Control4, Crestron, RTI, URC, and Savant. If a command isn’t behaving as expected, you can contact us with the TV model number, control platform, and the specific command affected.
You can reach us at contact@parallelav.com or call +1 858 252 3665.
